Refund policy

Returns & Refunds

You may request a return within 30 days of delivery. To be eligible, the item must be unused, unwashed and in the same condition in which it was received, with its original packaging and proof of purchase.

How to request a return

Contact us through our Contact Us page before sending any item. Include your order number, the reason for the request and clear photos when the item is damaged, defective or incorrect. If the return is approved, we will provide the correct return address and instructions. Do not return an item to the sender address shown on the parcel; unauthorized returns may not be received or processed.

Damaged, defective or incorrect items

Please inspect your order when it arrives and contact us as soon as possible if it is damaged, defective or incorrect. After review, an approved remedy may include a replacement, reshipment or refund. We cover reasonable return costs when we confirm that the item arrived damaged, defective or incorrect.

Change-of-mind returns

For an approved change-of-mind return, the customer is responsible for return shipping costs. Original shipping charges, if any, are not refundable. Items that have been used, washed, altered or returned without authorization are not eligible.

Exchanges

The fastest way to receive a different size or color is to request an approved return and place a new order after the return is accepted.

Refunds

We will notify you after the returned item has been received and inspected. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to post the credit.